Filing of complaints into RTS start

Peshawar: Right to public Services Act 2014 has practically become operational in Khyber Pakhtunkhwa as complaints of citizens have started pursuing in and being initiated for providing them services under the Act.

Recently Mr Faisal Ghani a resident of Takhtbai district of Mardan in his written application filed before the RTS Commision stated that despite several requests his FIR was not being registered by the concerned SHO .The aggrieved person also informed that he approached the DPO Mardan for getting his report registered, but in vain. He, therefore approached the RTS Commission for redressal of his grievance.

The Commission summoned both the applicant and the concerned SHO. After hearings the parties, bench of RTS Commission issued directives to the DPO concerned to summon both the parties and pass an explicit order either accepting the appeal of Mr Faisal Ghani or registering FIR within 30 days.

On September 29, 2014 the concerned SHO informed the Chief Commissioner RTS in writing, that as per the appellant’s request FIR no 684 was registered at Police Station Takhtbai and investigation started.

RTS, Commission authorities commented that more and more awareness is being created among the public about the law, which shall go a long way in building trust between the citizens and the state. The Chief Commissioner also acknowledged the interest taken by the DPO, Mardan Mr. Gul Afzal Khan Afridi in responding to the genuine need of an aggrieved citizen under the Act.

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