Peshawar: In order to establish corruption free public service oriented, efficient and accountable governance system, the Khyber Pakhtunkhwa government has established “Public Grievances Redressal and Accountability Cell” in the public Health Engineering Department.
The Public Grievances Redressal and Accountability Cell” shall receive, enquire/investigate and report upon public complaints regarding corruption, mismanagement and lack of interest of government servants, in public service. Public complaints duly substantiated by enquiry reports will be processed for remedial action to resolve the public grievance and simultaneous action against the government servant concerned.
Public complaints may be communicated through personal audience, written complaints through post/courier service, email, media reports or any other appropriate means of communication.
The following phone numbers/email addresses may be used for communication of complaints/report: office phone No. 0919214213, 0919212849, email firstname.lastname@example.org, email@example.com and firstname.lastname@example.org. Engr. Ishrat Ali, Deputy Secretary Tech PHE Department will be the overall Incharge of the Cell, says a notification issued by Public Health Engineering Department Government of Khyber Pakhtunkhwa on Wednesday.