Redressal of various complaints by the Chief Minister’s Complaint & Redressal Cell

Peshawar: Chairman Chief Minister’s Complaints & Redressal Cell Dilroze Khan received number of complaints across the province in his office which was addressed accordingly. According to details, all social organizers, national material, newborn and child health programme, Khyber Pakhtunkhwa Peshawar lodged a complaint for release of pay to all social organizers.

The said complaint was forwarded to the Provincial Coordinator, MNCH Programme, and Peshawar for detail report. In response to this secretariat letter, the Provincial Coordinator, MNCH Programme Peshawar paid salaries for the month of April, 2015 to all social organizers and five social organizers are also receiving their current salaries without any hurdles.

However, Sohail, resident of Phase-VII, Hayatabad Peshawar lodged a complaint against office of the Water & Sanitation Services, Hayatabad Peshawar for eradication and killing of stray dogs in Phase-VII, Hayatabad. The said complaint was forwarded to zonal Manager (Zone-C) Water & Sanitation Services, Hayatabad, and Peshawar for necessary action. The aforementioned department took prompt action and killed 194 numbers stray dogs in the jurisdiction of Zone-C&D in Hayatabad.

Similarly, M/S Rawab Khan & Company, District Bannu lodged a complaint against Executive Engineer, C&W Department Haripur for not releasing of security amount.

The said complaint was forwarded to XEN,C&W Department, Haripur for necessary action and report. In response to this Secretariat letter, the XEN,C&W Department took prompt action and paid security to the complainant through a cheque, amounting to Rs. 63,368/-.

Meanwhile, Azam Khan and others of Teri Tehsil Banda Daud Shah, District Karak lodged a complaint against land grabbers regarding illegal occupation of land of Government High School, Teri Tehsil Banda Daud Shah, Karak. The said complaint was forwarded to Deputy Commissioner Karak for necessary action and report.

In response to this Secretariat letter, the Deputy Commissioner Karak took strict action against the land grabbers who encroached upon the school area and removed all the encroachment.

However, Faqir Zada, resident of Shalkanai Payan UC Shalfani, district Lower Dir lodged a complaint against bogus doctor i.e. Sultan Mohammad S/O Saiful Malook, resident of Serkay Vari, District Lower Dir who was illegally running un-registered clinic.

The said complaint was forwarded to Deputy Commissioner, Lower Dir for inquiry and necessary action as per law/rules. In response to this department letter, the Deputy Commissioner Dir Lower conducted inquiry and accordingly registered a case under section-19-37/Drug/HRA Act 2010 against the accused vide FIR No.-68,Dated 12-1-2015. His clinic was locked and sealed under Health Ordinance-2002 (Amended Act 2010).

Similarly, Rahmat Ali S/O Haji Marwat Khan R/O Naway Kalay, Tehsil Dagar District Buner, lodged a complaint against Bakht Ghafoor Shah Patwari, Revenue, Department District Buner regarding absence from duty since 9-2-2015.

The said complaint was forwarded to Deputy Commissioner Buner for inquiry and necessary action as per law/rules. In response to this department letter, the Deputy Commissioner Buner suspended Bakht Ghafoor Shah, Patwari from his service and initiated disciplinary proceedings against him as per rules.

Meanwhile, Abid Saleem S/O Amir Jan R/O Hayatabad Peshawar lodged a complaint against Peshawar Development Authority regarding un-cleanliness at small bridges area Phase-4, Hayatabad Peshawar. The said complaint was forwarded to DG PDA Peshawar for necessary action.

In response to this Secretariat letter, the Water & Sanitation Services Programme Peshawar took prompt action and cleaned the small bridges area at Phase-IV, Hayatabad by field staff and accordingly the complainant satisfied with cleanliness at the concerned area. The all complaints have thus been redressed satisfactorily.

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