The Saudi Ministry of Hajj and Umrah has allocated a hotline to serve pilgrims round the clock.
The ministry said that calls would be received on hotline 8003404444 from Saudi Arabia and abroad dealing with queries, complains or remarks.
The step is part of efforts to measure the extent of people's satisfaction with the standard of services, the ministry said.
The new hotline will be used, along with the ministry's Hajj portal www.haj.gov.sa, to outlining the procedures to follow during the pilgrimage season.
Source: International Islamic News Agency